Effective October 1, 2013, Horry Electric is using a new billing software. The conversion from the old system to the new system has required us to make a change to the account numbers of all of our members. Using your old account number and our online Account Lookup Tool, you can easily search for and obtain your new account number. New account numbers will appear on electric bill statements mailed to members in October, but you don’t have to wait for your bill in order to get your new account number.
Your new account number is your key to the new MyEnergy Online member service portal, which is one of the most exciting features of our new billing software system. You will need the new account number in order to access the system. By default, all passwords have been programmed to be the last four digits of the Social Security number of the member on the account.